When will my order arrive?
After our production window of 5-7 business days, the following applies depending on the service you choose:
~~ USPS Priority Mail service typically takes 2-3 business days.
~~ USPS First Class mail typically takes 2-6 business days.
Any shipping concerns after you receive your tracking number should be directed to USPS. Please understand that once your package leaves our studio we have no control over it. If you absolutely need an item by a certain date, please message me before ordering. I can upgrade your shipping method, at your cost, if desired.
Can I combine shipping for multiple orders? Yes! We can combine shipping if you contact us within 24 hours of placing our order.
Can I change my shipping address? Yes! To keep our production schedule and get your lovely items to you, please notify us of your address change within 24 hours of placing your order.
What is your return/exchange policy? We gladly accept returns and exchanges! Please contact us first within 5 days of delivery and then mail the item back to us within 14 days. Your items must be in their original condition and packaging. Buyer is responsible for all return shipping costs. Bottom line, we want you to love your Faith Paper Shop purchase and will work with you to make sure of it!
Where are your items manufactured? Each item is made by hand and packed in our studio. There is absolutely no outsourcing so all our journals are printed and bound in-house. All stickers are personally designed and cut by us as well.